Shipping Policy
Shipping Policy – TrulyCart
At TrulyCart, we are committed to delivering your orders quickly and safely.
Shipping Locations
We currently ship within the United States.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order is processed, it will be shipped immediately.
Shipping Time
Estimated delivery time is 10–25 business days, depending on your location and product availability.
Shipping Cost
We offer Free Shipping on orders over $49.
For orders below this amount, shipping charges will be calculated at checkout.
Order Tracking
Once your order is shipped, you will receive a tracking number via email.
You can use this tracking number to monitor your shipment status.
Delays
Please note that delivery times may be affected by:
- High demand or peak seasons
- Shipping carrier delays
- Incorrect shipping address
If your order is delayed beyond the expected time, please contact us.
Incorrect Address
Please ensure that your shipping details are correct at checkout.
We are not responsible for orders delivered to incorrect addresses provided by the customer.
Lost or Stolen Packages
TrulyCart is not responsible for lost or stolen packages once marked as delivered.
If you face any issue, please contact the shipping carrier directly or reach out to us for assistance.
Contact Us
If you have any questions about your shipment, feel free to contact us:
📧 Email: support@trulycart.com
⏱ Response Time: 24–48 business hours